RESPONSIBLE MINERAL SUPPLY CHAIN APPEAL PROCEDURE

1. Purpose

In order to ensure the rights of any related party (affected persons or whistleblowers), to ensure the safety and sustainable development of the company's raw material sources.

2 Basis

"Responsible Mineral Inspection Process Tin and Tantalum Inspection Standards", "Jiangxi Tuohong New Materials Co., Ltd. Responsible Mineral Supply Chain Management Manual", "Jiangxi Tuohong New Materials Co., Ltd. Supply Chain Policy"

3 Scope of application

Our company allows any related party (affected persons or whistleblowers to speak out their concerns about mining, trade, processing and export).

4 Management organization and responsibilities

The company has set up a complaint handling team, which consists of personnel from the Quality Assurance Department, Operation Management Department, Safety and Environmental Protection Department and other relevant departments. It has an office, which is located in the Operation Management Department. The working group is responsible for handling complaints.

5 Appeal conditions

5.1 Find high-risk items in the supply chain or show warning signs.

5.2 It is found that there are violations of responsible mineral standards in mining, trade, processing and export;

5.3 It is found that the improvement measures have not been strictly implemented;

5.4 Other violations of laws or responsible mineral standards.

6.0 Working Procedure

6.1 Collection of appeal information and appeal methods

1) Submit a written complaint request to the Administration Department, the complaint should state the reasons, and try to list the reliable basis in detail;

2) The company has a suggestion box, and if you have relevant complaints, you can submit it to the company's suggestion box;

3) Call the company phone to appeal; or send the relevant appeal information to the mailbox (the contact information is below)

4) If employees find actual or potential risks in any link, they can directly report to the senior manager, who will conduct the appeal process and follow up.

5) The company completes the investigation of the facts of the complaint within 7 working days after receiving the complaint. The Administration Department is responsible for accepting the complaint, and is responsible for investigating the reasons for the complaint, and finding out the facts. The Business Department will cooperate; the Administration Department is checking the facts To handle appeals or mediate on the basis of, the operation department integrates this feedback into the risk identification process and records it in the corresponding due diligence report.

6) If the complaint is not true, the administrative department shall give the complainant the necessary explanation to eliminate the misunderstanding and clarify the facts. For those who deliberately create troubles with false appeals, make no mistakes, and sow discord, their actions will not be regarded as appeals. When necessary, the company will take legal measures to protect the legitimate rights and interests of the company.

7) We will treat the complainant's information anonymously, and no one shall retaliate against the complainant under any pretext.

The company establishes a contact/appeal e-mail address. The e-mail address is announced in the company's public supply chain policy. The e-mail address is used to receive related inquiries and appeals. Information received during the work from relevant parties regarding concerns about the responsible mineral supply chain related to mining, trade, processing and export.

Contact: Huang Yan Appeal Tel: 0795-3259660 Email: [email protected]

6.2 Contents of the appeal

When a related party lodges an appeal against the company’s supply chain management, the appeal must include the following content, including the name and contact information of the appealing party, and be signed by the legal representative of the appealing party; specify the decision to which the appeal should be filed and the reasons; Relevant documentary evidence; specify the steps taken to resolve the issue before filing a complaint;

6.3 Classification of appeal information

The company needs to classify and identify the received inquiry and appeal information. The appeal information is divided into general information, special/important appeal information, and non-acceptable information.

6.3.1 General information: consultations from related parties on the company's responsible mineral supply chain management, supplier survey questionnaires, etc.

 6.3.2 Special or important appeal information:

 • Manage information that does not meet RMAP requirements;

 • The company’s mineral procurement involves information on the high-risk areas identified by the company, such as the discovery of any relevant early warning signals in the supply chain indicating that any product is involved in the mining, processing, export, transportation or trade of minerals mentioned in the OECD Guidelines Information about serious infringements, non-state armed groups, public or private security forces, bribery, and fraudulent misrepresentation of the origin of minerals, money laundering, and taxes, fees, and royalties paid to the government;

• Information that the company’s mineral procurement does not comply with the company’s supply chain policy.

6.3.3 Inadmissible information:

Complaints that are trivial, malicious, unreasonable, or seem to be generated to gain a competitive advantage, and complaints that are not supported by convincing objective evidence.

6.4 Handling of Appeals

The working group of the appeal handling team shall confirm receipt of the appeal within 3-5 working days after receiving the appeal, and confirm the acceptance or rejection of the appeal based on whether the appeal meets 6.3.

If the appeal is rejected, a written explanation shall be provided to the appealing party and recorded in the appeal register. No further action may be taken. For particularly important appeal information, the appeal processing team will investigate, review and decide the appeal or complaint within 45 working days after the decision is accepted. After receiving the special and important complaint information, notify the purchase as soon as possible, suspend the purchase of minerals from the complained supplier, and notify the supplier to accept the company's complaint handling team to open the investigation and review of the supplier, if the supplier is confirmed For conflict minerals, the handling team will make a decision to request the procurement to immediately stop cooperating with it, and according to the "Conflict-free Minerals Declaration", the supplier shall bear the legal responsibility and notify the RMI official; if the supplier is investigated and reviewed for non-conflict minerals, The processing team will make a decision and inform the purchaser that it can continue to cooperate with this supplier. Respond to the complainant, investigation, review and handling results. The processing team shall do its best to complete the work before the deadline. In rare cases, additional time may be required. The appeal handling team shall take reasonable measures, including convening one or more meetings to make a reasonable decision. Examples of such measures include:

Consult an expert: Ask the complainant or others to provide more information. The non-cooperation of the complainant can be regarded as a reason for suspending the procedure. The appeal handling team shall decide by consensus whether to suspend the appeal procedure. The appeal decision is communicated to the appealing party in written form. The appeal decision should include: Appeal decision: how and when the appeal decision was made. Any new recommendations. Record of appeal: The office of the appeal handling team shall record the received appeal in the appeal. The register includes the following: who submitted the complaint and when; the type, question or subject of the complaint, and the information submitted with the complaint; acceptance or rejection decision;

The risk information for the later stage of the appeal mechanism is integrated into the risk identification and assessment process.

 

If you are dissatisfied with the results of the complaint or have doubts, you can contact RMI's official email: [email protected].

7.0 Relevant documents and records

7.1 RMAP-J-O28 "Conflict Minerals Appeals Handling Record Form"

7.2 RMAP-J-O04 "Conflict Minerals Appeal Opinion Box Opening Record Form"